Laserfiche Status

All Systems Operational

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Contact support at support@laserfiche.com

US Operational

Sign-In Page Operational

Customer Portal Operational

Repository Service Operational

Full-Text Search and Indexing Operational

Web Client Operational

Web Admin Operational

Audit Trail Operational

Public Portal Operational

Public Portal Designer Operational

Forms Operational

Process Automation Operational

Mobile Operational

Direct Share Operational

Canada Operational

Sign-In Page Operational

Customer Portal Operational

Repository Service Operational

Full-Text Search and Indexing Operational

Web Client Operational

Web Admin Operational

Audit Trail Operational

Public Portal Operational

Public Portal Designer Operational

Forms Operational

Process Automation Operational

Mobile Operational

Direct Share Operational

EMEA Operational

Sign-In Page Operational

Customer Portal Operational

Repository Service Operational

Full-Text Search and Indexing Operational

Web Client Operational

Web Admin Operational

Audit Trail Operational

Public Portal Operational

Public Portal Designer Operational

Forms Operational

Process Automation Operational

Mobile Operational

Direct Share Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 16, 2025

No incidents reported today.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

[US] - Some users may encounter an error when connecting to the repository

Resolved - The issue has been resolved.
Sep 9, 10:16 PDT

Monitoring - A fix has been implemented and users should be able to access the repository again. We will continue monitoring the results.
Sep 9, 09:13 PDT

Investigating - We are investigating an issue where some Laserfiche Cloud US customers are unable to access their repository. Users may seen an error stating "No such host is known" or "There was an error connecting to your repository"
Sep 9, 08:33 PDT

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

[US] - Some customers may have encountered an error when trying to access the repository

Resolved - On Friday, September 5, 2025, starting around 8:30 AM Pacific time, some customers in Laserfiche Cloud US may have encountered an error stating, "There was an error connecting to your repository" when trying to access the repository. The issue was resolved by 9:25 AM Pacific time.
Sep 5, 10:23 PDT

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.